Your Stay

Your Health Team

At Peconic Bay Medical Center, we take a team approach to providing you with the best care possible . Your health team will include:

  • Your Physician and any specialists he/she may ask to consult on your case.
  • Registered Nurses
  • Licensed Practical Nurses
  • Patient Care Technicians
  • Lab Technicians
  • Pharmacists
  • Radiology Technologists

All of your health team professionals are specially trained to care for you during your hospital stay.

We understand it is completely natural to feel a bit apprehensive aboutyour hospital stay. Please be assured you will be provided the best possiblecare around the clock. Every effort will be made to meet your needs. EachNursing Unit has an assigned Nursing Unit Manager who will visit you regularlythroughout your stay.

Your Safety

At Peconic Bay Medical Center, your safety is our #1 priority. Our safety effortshave earned us recognition from a national consumer rating agency with ratingsof #2 in the Tri-State Area and #3 in all of NYS for Patient Safety.

We promise that we will:

  • Wash our hands before seeing you.
  • Check your name, medical record number and/or date of birth before giving any medicine, undertaking a procedure, drawing blood or transporting you.
  • Listen to your thoughts, questions and concerns.
  • Ask you to become our partners in your health care.
  • Ask you or a family member for a complete list of medications andnutritional supplements you are taking.
  • Thoroughly explain to you or a family member the care and medicationyou will receive.
  • Make sure that you or a family member understands the risk and benefitsof all procedures or surgery you are scheduled to have.
  • Stop any procedure if you or a family member objects.
  • Ask for your feedback and concerns.
  • Support and respect you at all times.

We ask that you join us in the commitment to keeping you and your fellowpatients as safe as possible. Throughout your hospital stay, please:

  • Always wear non-slip footwear when you get out of your bed.
  • Do not get up from your bed or a chair alone if you feel weak, dizzy or lightheaded. Call your nurse to assist you.
  • Try to use the bathroom before going to bed to avoid getting up in the middle of the night. Waking up in an unfamiliar environment can be confusing.
  • Notify the staff if something spills on the floor.
  • Ask permission before leaving your Nursing Unit.
  • Wait for instructions from your nurse should an emergency, such as a fire, occur.
  • Remember to use your crutches, cane, or walker if needed. If you can't reach them, ask a staff member to assist you.
  • Share with your nurse any information that might help us for you.

Interpreting Services - Servicios de Interprete

If you or a family member requires an interpreter or an assistive listening deviceto communicate, please notify a member of the Medical Center's staff, who willarrange for this service by calling the Social Work Department at 631-548-6430.

Si usted o un miembro de su familia requiere o necesita un interprete o unaparato de audio para poder comunicarse, por favor notifique a un empleado delCentro Medico, el cual ara arreglos para que usted reciba este servicio, llamandoal Departamento del Trabajador Social al 631-548-6430.

Your Room

We will do our best to make your stay comfortable while you are at Peconic BayMedical Center.

Patient rooms are grouped together by medical specialties such as obstetrics,pediatrics, intensive care, oncology, medicine and surgery.

If you request specific accommodations, such as a private room, we will makeevery effort to fill your request. If a specific accommodation is not available,we will transfer you as soon as your preference becomes available. However,patients who require a private room for medical reasons will have priority.

Please note that private rooms are generally not covered by insurance. If yourequest a private room, you will be required to pay the private room differential.A three-day advance deposit is required.

Nurse Call

There will be a nurse call button at your bedside and in your bathroom. Do nothesitate to call for assistance when you need it. If you are not sure how to usethe call button, ask your nurse to show you. Your call button should be easilyaccessible at all times.

Your Telephone

Telephone services may be arranged upon your admission or any time thereafter.If you have already been admitted and wish to have telephone service, pleaseinform your nurse.

TV Service

Television service may be requested upon your admission or once you are settledin your room, by calling the Television Rental Service at Ext. 6165. There is a dailyservice charge, and a representative will call you to collect the charges, to noteneeded repairs, or to accept cancellations. Safety regulations do not permit youto bring your own television set or other electrical equipment to the hospital.

Receiving Mail

You may receive mail while you are a patient here. For fastest delivery, both yourname and room number should be on the envelope. If you receive mail after youare discharged, it will be forwarded to the home address you provided upon youradmission.

Patient Library

The Auxiliary volunteers operate a Patient Library cart which periodicallycirculates through the hospital. If you would to browse the selection of booksand magazines, ask a member of the nursing staff to contact the Auxiliary Officeto have reading materials brought to your room.

Patient Meals

Balanced nutrition contributes to your recuperation and well-being.

After your first day, you will generally be able to choose from a menu of meals. However, certain medical conditions require a special diet.

An appropriate menu which best meets your nutritional and medical needs will be given to you by our dietary staff. A dietitian will visit you sometime during the first few days of your stay to answer any questions you may have and to explain any special dietary requirements your physician may have requested, such as low sugar, low salt or liquid nutrition.

Patient meals are served at the following times:

Breakfast:  7:30 am - 9:00 am
Lunch:  11:30 am - 1:00 pm
Dinner:  4:30 pm - 6:00 pm

Patient Care Units maintain snack items. Snacks will be provided following yourdoctor's orders.

Pastoral Care

Peconic Bay Medical Center's Pastoral Care Program strives to meet the variousspiritual and religious needs of our patients. Administered by our Board-CertifiedChaplain, our Pastoral Care Program serves all denominations and faiths,including people who are not affiliated with any faith.

Ordained clergy are on premises most days, and on-call 24 hours a day, sevendays a week. Our Chaplain or one of our pastoral care volunteers will be happy tovisit you and, if you wish, contact your clergy or members of your congregation.

Bibles, prayer cards, inspirational booklets and support services are available onrequest. Prayer and chapel services are held in our chapel, and accommodationsfor larger assemblages provided. A schedule of services is available on request.

If you would like to speak to the Chaplain or Pastoral Care visitor, please notify amember of the nursing staff.

Smoke-Free Environment

Peconic Bay Medical Center is committed to ensuring a healthy and safeenvironment to all patients, visitors and employees, so there is no smoking in anyarea of the Medical Center's buildings.

In addition, state, county and Join Commission regulations require Peconic BayMedical Center to maintain a smoke-free environment.Your understanding and cooperation is greatly appreciated.

Fire Drills

In accordance with national and local fire safety standards, periodic fire drills willbe held. Rest easy, patients will not be asked to participate in these drills. Yournurse will routinely close and open your door before and after the fire drill.

Holding regular fire drills prepares our staff to respond quickly and appropriatelyto ensure patient safety should an actual fire occur.

Discharge

Your doctor will determine the date of your discharge and issue any necessaryorders. Our Discharge Planning Program will help evaluate and provide for anyneeds you may have after your discharge.

Through our Discharge Planning Program, all of your needs—medical, emotional,and social—will be assessed. Should this evaluation indicate the need for specialservices after you are discharged, such as out-patient therapy, home health careor nursing home care, these issues will be discussed with you and your family andarranged by our discharge planning and social services staff.

Patient Satisfaction

Your satisfaction is important to us, and so is your feedback. Hearing fromyou about what we did well and what we could have done better helps uscontinuously improve our services and our performance.

Every in-patient and Emergency Center patient will receive a questionnaire in themail within three weeks of discharge.

Please take a few moments to complete this brief survey when it arrives. It'simportant that you are candid about your stay, telling us what you were satisfiedwith and what we need to improve.

Your comments and suggestions help us to improve patient care and services,and we appreciate your feedback.

If you would like to e-mail your comments about your stay, please click this link: Contact Us