Patients and visitors are part of the patient care team, too.

Join us in providing outstanding safety, comfort, convenience... and better outcomes

Visitation policies & procedures

At Peconic Bay Medical Center, we welcome all visitors. We are glad when our patients receive visitors and want to make these visits as comfortable as possible for both the visitor and the patient. Here are some guidelines that will make visits helpful to family members or friends:

  • Visitors are welcome at any time during the patient’s stay 
  • Visitors are also welcome to stay with a family member or friend when they are in the hospital’s Emergency Department, or are here for outpatient services or Ambulatory Surgery 
  • Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability.

Limits on visiting must be reasonable and based on the patient’s medical condition, and will be explained to the patient and to you.

Reasons for restricting visitors may include, but are not limited to:

  • The patient requests restrictions or limitations
  • There are safety concerns, such as risk of infection
  • Visiting interferes with the care of other patients, including the need for their rest and/or privacy
  • An existing court order that restricts contact
  • Visitors are disruptive, threatening or violent
  • The patient is in a substance abuse/mental health treatment program that requires limited visiting


Peconic Bay Medical Center is located in Riverhead, just off the traffic circle at the intersection of County Route 58 (Old Country Road) and County Route 73 (Roanoke Avenue). For maps and door-to-door directions, click here.


Patient Condition Information

We ask that family members and friends refrain from calling the Patient Care Units for patient information. By law, Medical Center staff members are not permitted to reveal information about a patient's condition over the telephone.

Please review our Health Insurance Portability and Accountability Act (HIPAA) Privacy Notice.

Flowers and Gifts

The Bay Gift Shop, staffed by Auxiliary volunteers, is open daily from 9 am to 4 pm and some evenings until 8 pm. You can also send a patient flowers online.

Visitor Meals & Snacks

Visitors may purchase meals in the Twin Forks Café, which is located on the first floor. The Café is open Monday through Friday from 8:30 am to 10:30 am and from 11:30 am to 2:30 pm.

Vending machines, located adjacent to the Café, are accessible 24 hours a day, 7 days a week.

The Bay Gift Shop, located off the Main Lobby, sells candy, cookies, cold drinks, hot coffee and other snacks.